Privacy Policy — Lip Dubber

Effective Date: June 2025

Lip Dubber ("we", "us", or "our") operates the Lip Dubber platform. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

1. Information We Collect

Account Information: When you register, we collect your email address and authentication credentials.
Uploaded Content: Videos and audio files you upload for processing.
Usage Data: Information about how you interact with the platform, including job history and feature usage.
Payment Information: Billing details are processed by our third-party payment provider and are not stored on our servers.

2. How We Use Your Information

To provide and improve our video dubbing service.
To process your uploaded videos and deliver results.
To manage your account and subscription.
To communicate with you about your account or our services.
To send you automated reminder emails if you begin a purchase but do not complete it (abandoned cart recovery). You may opt out of these emails at any time by contacting us.

3. Data Storage and Security

Your uploaded videos are stored securely using industry-standard encryption. Processed files are retained for a limited period to allow you to download results, after which they are automatically deleted. We use AWS infrastructure with encryption at rest and in transit.

4. Data Sharing

We do not sell your personal information. We may share data with third-party services only as necessary to operate the platform (e.g., cloud hosting, payment processing). All third-party providers are bound by confidentiality obligations.

5. Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

Contract performance: Processing your account data and uploaded content is necessary to provide the dubbing service you have requested.
Legitimate interest: Sending abandoned cart recovery emails to help you complete a purchase you started. You may object to this processing at any time.
Consent: Using analytics cookies to understand how our service is used. You may withdraw consent at any time.
Legal obligation: Retaining certain data as required by applicable tax and financial regulations.

6. Your Rights

Under applicable data protection laws, including the GDPR, you have the following rights:

Right of access: Request a copy of the personal data we hold about you.
Right to rectification: Request correction of inaccurate or incomplete personal data.
Right to erasure: Request deletion of your personal data. You may also delete your account through the Settings page.
Right to data portability: Request a copy of your data in a structured, commonly used, machine-readable format.
Right to object: Object to processing based on legitimate interest, including abandoned cart recovery emails.
Right to lodge a complaint: You have the right to lodge a complaint with a data protection supervisory authority in your country of residence.

To exercise any of these rights, contact us at support@lipdubber.com.

7. Cookies

We use essential cookies for authentication and session management. With your consent, we also use Google Analytics cookies to understand how our service is used.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact

If you have questions about this Privacy Policy, contact us at support@lipdubber.com.